Frequently Asked Questions
Below you will find a list of questions maybe not answered on this site.  If you see something you do not find let us know - We are here to answer any and all questions!

Q - What is an average repair cost of an out of warranty Oxygen Concentrator?
Ans: Typical price range is from $100 - $200 + depending on what is wrong - This would be a quick guess as to what it would cost for any and all brands of Oxygen Concentrators.

Q - What is the turnaround time for repairs?
Ans: If you are shipping a unit to us - Regardless of what it is - it usually ships out the next day upon approval.
Pick up and delivery customers - usually the same week or week after.

Q - What type of warranty comes with any parts replaced?
Ans:  In most cases every single part replaced will have a 1 year warranty.

Q - Do I need an RA or RMA # to ship to you?
Ans:No, if you have something broken that requires repair and are out of our service area, Just ship it to us - Once received it will be checked in, evaluated, and you will know within the first day of receipt that we have received it and what is wrong with it.  Please include all return shipping address and contact information when shipping anything.
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